Ego POWER+ 56V Battery Platform Reviews

Warranty call over a dead battery ended with a new battery and a replacement trimmer after sending the receipt; described it as a good customer service experience.

A non-self-propelled mower warranty issue was fixed with no hassle through a local store within the quoted time, with no trouble since.

A mower and string trimmer around 12 years old still run well on their original battery, and a newer pack was replaced after only two calls to customer service.

Warranty on a dead-on-arrival battery was a breeze: about fifteen minutes on the phone and a replacement was shipped.

A snow blower stopped working after a year; refusing a far-away shop got a brand-new unit sent with no photos or troubleshooting.

Warranty claim on a mower went smoothly: work order from the phone call, a 30 minute drive to an Ace repair center, and the mower returned in under a week.

A mower whose self-propel stopped was repaired under warranty (bad controller board); asking support for more shop options got a faster turnaround.

Three warranty cases with no problems on the manufacturer side; a slow mower repair was blamed on the repair shop rather than the brand.

A mower blade motor failed after only a few uses, but warranty authorization came within an hour and a local Ace shop returned it repaired in a week.

Two batteries died on them, but the maker replaced them.