Reddit · r/Tools · 74 days ago
A three-tool 20V kit used almost daily for 12 years through many batteries, with no complaints and no reason to leave the proprietary ecosystem.
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Reddit · r/Tools · 74 days ago
The 12V line cuts out on metal work and runs down within about half a minute in winter, while the 18V line is considered good.
Reddit · r/Tools · 75 days ago
Running the 12V platform since it launched makes the competing 12V DeWalt gear feel gutless by comparison.
Reddit · r/egopowerplus · 165 days ago
Warranty call over a dead battery ended with a new battery and a replacement trimmer after sending the receipt; described it as a good customer service experience.
Reddit · r/egopowerplus · 178 days ago
Two and a half years of all-electric commercial lawn care plus rebuilding and repairing many packs, with their own testing showing little degradation under heavy abuse.
Reddit · r/egopowerplus · 180 days ago
Tools work great but batteries wear out quickly; warranty replaces a dead pack once but not the replacement.
Reddit · r/egopowerplus · 181 days ago
Full set of Ego tools used frequently; batteries run on fast chargers and left on the charger still work like new after more than five years.
Reddit · r/Tools · 212 days ago
The tools work well but the batteries are expensive and never discounted, and they wish they had started with DeWalt like their other tools.
Reddit · r/Tools · 212 days ago
Most of their cordless and outdoor gear runs on 20V with 4, 5 and 6Ah packs, which they find far smaller and cheaper than Ego's bulky batteries.
Reddit · r/lawncare · 216 days ago
All-battery on the 20V system with no regrets, well-built gear and no gas, with batteries brought indoors in winter and discharged to about half for storage.
Reddit · r/lawncare · 216 days ago
Nearly every battery tool is on the platform, with no bad batteries and some packs around eight years old, and tools are bought at holiday sales for the free batteries.
Reddit · r/lawncare · 216 days ago
Platform lithium batteries used for a long time without issues, alongside loved shop tools.
Reddit · r/lawncare · 216 days ago
A 2.5Ah kit about three years ago, used hard for landscaping and DIY on a 2 acre lot; replaced gas tools after repeated carb failures and a 5Ah trimmer kit runs nearly continuously.
Reddit · r/lawncare · 216 days ago
The first 40V battery is starting to need replacement after about four years, which they consider acceptable.
Reddit · r/lawncare · 216 days ago
Hedge trimmer, blower, chainsaw and string trimmer on a 3Ah and 5Ah battery, all work great and the 5Ah is heavier but never runs out from full.
Reddit · r/egopowerplus · 218 days ago
High-capacity 60V batteries with cell balancing make the system very good in their view, and sales make the expensive packs worth it.
Reddit · r/egopowerplus · 220 days ago
An early mower was a trial of electric landscaping tools, and since 2019 there has been no going back to gas or to another brand.
Reddit · r/egopowerplus · 221 days ago
A start on a mix of Ryobi 40V and 56V tools ended fully on the 56V platform, very happy on a small yard after four years of use.
Reddit · r/egopowerplus · 221 days ago
One platform avoids juggling chargers across a snow blower, trimmer and blower, with minimal issues and almost no maintenance so far.
Reddit · r/egopowerplus · 221 days ago
Platform adopted a year ago with a mower and a trimmer, quite satisfied, noting a second battery helps and packs should cool before charging.
Reddit · r/egopowerplus · 221 days ago
Blower, trimmer, snowblower and mower added over about three years; mower is worth it, snowblower needs four batteries for a driveway, still recommends all of it.
Reddit · r/egopowerplus · 221 days ago
Great luck across a mower, leaf blower and chainsaw on the platform, though the small snowblower is weak.
Reddit · r/egopowerplus · 225 days ago
Tools are fine for homeowner use, but battery cost is the weak point of the system; packs are very expensive so registering them for warranty and hunting bundle deals matters.
Reddit · r/egopowerplus · 440 days ago
With light use of around two hours a year, the packs drop into a self-discharge hibernation mode and still seem fine when the next season starts.
Reddit · r/egopowerplus · 470 days ago
A 2.5Ah pack that gave a good 40 to 45 minutes when new now manages only about 20 minutes after one to two years of use.
Reddit · r/egopowerplus · 475 days ago
With about six tools owned, a string trimmer handle broke in under a year and the warranty was refused because it was bought on Amazon, ending further purchases.
Reddit · r/egopowerplus · 476 days ago
Owns several tools and liked them until an overpriced string trimmer snapped in half and the warranty process began.
Reddit · r/egopowerplus · 482 days ago
First battery from 2018 still works great with use a few times a week for seven years; a 10Ah pack used heavily for three and a half seasons shows no loss of power.
Reddit · r/egopowerplus · 482 days ago
A zero turn, extra batteries and several other tools from 2021-2022 all still work, with no battery trouble despite hard use.
Reddit · r/egopowerplus · 482 days ago
Five years in and only one of three mower batteries lost, which they blame on running it past the safety cutoff; packs are charged in a hot shed.
Reddit · r/egopowerplus · 486 days ago
A mower has sat in the repair shop for weeks with endless excuses on each call, and they will never buy another tool from the brand.
Reddit · r/egopowerplus · 488 days ago
Six items from the brand in the garage, but a promised free battery was refused after purchase, and they will never buy from the brand again.
Reddit · r/egopowerplus · 492 days ago
A non-self-propelled mower warranty issue was fixed with no hassle through a local store within the quoted time, with no trouble since.
Reddit · r/egopowerplus · 493 days ago
A mower and string trimmer around 12 years old still run well on their original battery, and a newer pack was replaced after only two calls to customer service.
Reddit · r/egopowerplus · 493 days ago
Warranty on a dead-on-arrival battery was a breeze: about fifteen minutes on the phone and a replacement was shipped.
Reddit · r/egopowerplus · 493 days ago
A snow blower stopped working after a year; refusing a far-away shop got a brand-new unit sent with no photos or troubleshooting.
Reddit · r/egopowerplus · 494 days ago
A battery flashes red after a full charge a couple of times a year; an attempt to get it replaced or repaired failed, so no further investment in the brand is planned.
Reddit · r/egopowerplus · 494 days ago
First pack died after about four years, flashing red after a full charge.
Reddit · r/egopowerplus · 494 days ago
Apart from the oldest small pack, all batteries still work after more than eight years of ownership, with several tools in regular use.
Reddit · r/egopowerplus · 494 days ago
Warranty claim on a mower went smoothly: work order from the phone call, a 30 minute drive to an Ace repair center, and the mower returned in under a week.
Reddit · r/egopowerplus · 494 days ago
A mower whose self-propel stopped was repaired under warranty (bad controller board); asking support for more shop options got a faster turnaround.
Reddit · r/egopowerplus · 494 days ago
The tools themselves are quite good but the warranty system is practically unusable, a discovery made only after being deep in the ecosystem.
Reddit · r/egopowerplus · 494 days ago
Three warranty cases with no problems on the manufacturer side; a slow mower repair was blamed on the repair shop rather than the brand.
Reddit · r/egopowerplus · 494 days ago
A large amount of equipment and over 30 batteries rarely need service, though the authorized service centers were awful in a chainsaw warranty repair.
Reddit · r/egopowerplus · 494 days ago
Hours on the phone ended with a single incompetent authorized servicer who blamed a bump head problem on an incompatible power head, so they will not buy again.
Reddit · r/egopowerplus · 495 days ago
A mower, blower, power head and attachments on the platform, but a dead power head sent for warranty repair went months with no resolution, repeated calls and long waits.
Reddit · r/egopowerplus · 495 days ago
A failed attempt to get a mower repaired years ago showed the warranty and after-sale service to be awful, so tools are now bought used and run on generic batteries.
Reddit · r/egopowerplus · 495 days ago
Broken gear goes back to the local shop to be dealt with, and the tools break too often, though the warranty itself is acceptable.
Reddit · r/egopowerplus · 495 days ago
A mower blade motor failed after only a few uses, but warranty authorization came within an hour and a local Ace shop returned it repaired in a week.
Reddit · r/egopowerplus · 495 days ago
Support experience in Australia was horrible and they will not buy again, despite still owning some of the gear that works fine.
Reddit · r/egopowerplus · 495 days ago
Most of the staple outdoor tools are on the platform, but three batteries died inside the warranty period and claims dragged on past the coverage window, so another brand is next.
Reddit · r/egopowerplus · 514 days ago
Two batteries died on them, but the maker replaced them.
Reddit · r/lawnmowers · 528 days ago
Self-propelled mower since 2015 with zero issues and several other tools all solid, apart from a chainsaw they called complete trash.
Reddit · r/egopowerplus · 539 days ago
One defective early battery was replaced under warranty, and a zero-turn mower running on six large packs is going into its third season without trouble.
Reddit · r/egopowerplus · 540 days ago
Batteries from 4 to 7 years old all still work great, though a friend had early packs that failed after two years; overall happy with the brand.
Reddit · r/egopowerplus · 540 days ago
Their 5Ah packs barely work after a few seasons, and they rank them the worst of all the battery devices they own, although the tools themselves are fine.
Reddit · r/egopowerplus · 567 days ago
Only gripe with the system is the growing pile of unused chargers that come with each tool, though a Nexus unit can double as a charger.
Reddit · r/lawnmowers · 616 days ago
Trimmer and mower batteries from years ago still work fine, finishing the yard in under a charge, and they strongly recommend the brand.
Reddit · r/lawnmowers · 616 days ago
Went through all the major battery brands at work over about three years and found this one underpowered, poorly engineered and with poor battery lifetimes.
Reddit · r/MilwaukeeTool · 620 days ago
A kit bought a month ago led to selling off all their DeWalt gear and moving fully to Milwaukee, adding nailers, saws and a vacuum.
Reddit · r/MilwaukeeTool · 620 days ago
Both the M18 and M12 ecosystems stand out for their variety and innovation, even though DeWalt also makes great tools.
Reddit · r/egopowerplus · 636 days ago
The small 2.5Ah pack is fine for quick weed trims or brief blowing but falls short for normal yard cleanup, so a 4Ah gives more cushion.
Reddit · r/egopowerplus · 636 days ago
With six Ego tools and only 4Ah and 2.5Ah packs, small batteries in demanding tools overheat and wear out fast, though they are great in a trimmer.
Reddit · r/MilwaukeeTool · 778 days ago
Construction company running only M18 tools on jobs. Tools take heavy abuse and keep working, with failures handled by warranty.
Reddit · r/egopowerplus · 782 days ago
Warranty claims on three earlier Ego tools went through without trouble, though a handheld blower claim after one month was turned down.
Reddit · r/egopowerplus · 857 days ago
The 3 year battery replacement warranty worked: registration is easy with QR codes and a 2.5ah pack was swapped at 2 years 11 months without any issues.
Reddit · r/Tools · 916 days ago
Multi-tool, wet/dry vac and leaf blower on the same battery system prove very handy; in hindsight a larger combo set would have been the better buy to go all in on the ecosystem.
Reddit · r/Tools · 927 days ago
A growing tool range and a cheaper cost of entry than 18V make the 12V line easy to love, judging by their own M12 tools.
Reddit · r/Tools · 927 days ago
The FlexVolt system was the reason for picking the brand, bringing plug-in power to battery tools, and the rough carpentry tools and the blower are excellent.
Reddit · r/Tools · 962 days ago
Crew uses several brands on jobsites; the dual-button battery release on these tools seizes up with dust and heavy use, making packs hard to remove.
Reddit · r/egopowerplus · 1088 days ago
Warranty claim on a battery ended with being told to recycle it, leaving the impression the brand does not handle bad packs.
Reddit · r/egopowerplus · 1224 days ago
Nearly the whole lineup in use, with only a power head failing; after a couple of calls the warranty replacement arrived with no hassle.