Ego POWER+ 56V Battery Platform Reviews

With about six tools owned, a string trimmer handle broke in under a year and the warranty was refused because it was bought on Amazon, ending further purchases.

Owns several tools and liked them until an overpriced string trimmer snapped in half and the warranty process began.

A mower has sat in the repair shop for weeks with endless excuses on each call, and they will never buy another tool from the brand.

A battery flashes red after a full charge a couple of times a year; an attempt to get it replaced or repaired failed, so no further investment in the brand is planned.

Hours on the phone ended with a single incompetent authorized servicer who blamed a bump head problem on an incompatible power head, so they will not buy again.

A mower, blower, power head and attachments on the platform, but a dead power head sent for warranty repair went months with no resolution, repeated calls and long waits.

A failed attempt to get a mower repaired years ago showed the warranty and after-sale service to be awful, so tools are now bought used and run on generic batteries.

Support experience in Australia was horrible and they will not buy again, despite still owning some of the gear that works fine.

Most of the staple outdoor tools are on the platform, but three batteries died inside the warranty period and claims dragged on past the coverage window, so another brand is next.

Warranty claim on a battery ended with being told to recycle it, leaving the impression the brand does not handle bad packs.