Ego POWER+ 56V Battery Platform Reviews

Warranty call over a dead battery ended with a new battery and a replacement trimmer after sending the receipt; described it as a good customer service experience.

Two and a half years of all-electric commercial lawn care plus rebuilding and repairing many packs, with their own testing showing little degradation under heavy abuse.

Tools work great but batteries wear out quickly; warranty replaces a dead pack once but not the replacement.

Full set of Ego tools used frequently; batteries run on fast chargers and left on the charger still work like new after more than five years.

The tools work well but the batteries are expensive and never discounted, and they wish they had started with DeWalt like their other tools.

A 2.5Ah kit about three years ago, used hard for landscaping and DIY on a 2 acre lot; replaced gas tools after repeated carb failures and a 5Ah trimmer kit runs nearly continuously.

Hedge trimmer, blower, chainsaw and string trimmer on a 3Ah and 5Ah battery, all work great and the 5Ah is heavier but never runs out from full.

High-capacity 60V batteries with cell balancing make the system very good in their view, and sales make the expensive packs worth it.

An early mower was a trial of electric landscaping tools, and since 2019 there has been no going back to gas or to another brand.

A start on a mix of Ryobi 40V and 56V tools ended fully on the 56V platform, very happy on a small yard after four years of use.

One platform avoids juggling chargers across a snow blower, trimmer and blower, with minimal issues and almost no maintenance so far.

Platform adopted a year ago with a mower and a trimmer, quite satisfied, noting a second battery helps and packs should cool before charging.

Blower, trimmer, snowblower and mower added over about three years; mower is worth it, snowblower needs four batteries for a driveway, still recommends all of it.

Great luck across a mower, leaf blower and chainsaw on the platform, though the small snowblower is weak.

Tools are fine for homeowner use, but battery cost is the weak point of the system; packs are very expensive so registering them for warranty and hunting bundle deals matters.

With light use of around two hours a year, the packs drop into a self-discharge hibernation mode and still seem fine when the next season starts.

A 2.5Ah pack that gave a good 40 to 45 minutes when new now manages only about 20 minutes after one to two years of use.

With about six tools owned, a string trimmer handle broke in under a year and the warranty was refused because it was bought on Amazon, ending further purchases.

Owns several tools and liked them until an overpriced string trimmer snapped in half and the warranty process began.

First battery from 2018 still works great with use a few times a week for seven years; a 10Ah pack used heavily for three and a half seasons shows no loss of power.

A zero turn, extra batteries and several other tools from 2021-2022 all still work, with no battery trouble despite hard use.

Five years in and only one of three mower batteries lost, which they blame on running it past the safety cutoff; packs are charged in a hot shed.

A mower has sat in the repair shop for weeks with endless excuses on each call, and they will never buy another tool from the brand.

Six items from the brand in the garage, but a promised free battery was refused after purchase, and they will never buy from the brand again.

A non-self-propelled mower warranty issue was fixed with no hassle through a local store within the quoted time, with no trouble since.

A mower and string trimmer around 12 years old still run well on their original battery, and a newer pack was replaced after only two calls to customer service.

Warranty on a dead-on-arrival battery was a breeze: about fifteen minutes on the phone and a replacement was shipped.

A snow blower stopped working after a year; refusing a far-away shop got a brand-new unit sent with no photos or troubleshooting.

A battery flashes red after a full charge a couple of times a year; an attempt to get it replaced or repaired failed, so no further investment in the brand is planned.

First pack died after about four years, flashing red after a full charge.

Apart from the oldest small pack, all batteries still work after more than eight years of ownership, with several tools in regular use.

Warranty claim on a mower went smoothly: work order from the phone call, a 30 minute drive to an Ace repair center, and the mower returned in under a week.

A mower whose self-propel stopped was repaired under warranty (bad controller board); asking support for more shop options got a faster turnaround.

The tools themselves are quite good but the warranty system is practically unusable, a discovery made only after being deep in the ecosystem.

Three warranty cases with no problems on the manufacturer side; a slow mower repair was blamed on the repair shop rather than the brand.

A large amount of equipment and over 30 batteries rarely need service, though the authorized service centers were awful in a chainsaw warranty repair.

Hours on the phone ended with a single incompetent authorized servicer who blamed a bump head problem on an incompatible power head, so they will not buy again.

A mower, blower, power head and attachments on the platform, but a dead power head sent for warranty repair went months with no resolution, repeated calls and long waits.

A failed attempt to get a mower repaired years ago showed the warranty and after-sale service to be awful, so tools are now bought used and run on generic batteries.

Broken gear goes back to the local shop to be dealt with, and the tools break too often, though the warranty itself is acceptable.

A mower blade motor failed after only a few uses, but warranty authorization came within an hour and a local Ace shop returned it repaired in a week.

Support experience in Australia was horrible and they will not buy again, despite still owning some of the gear that works fine.

Most of the staple outdoor tools are on the platform, but three batteries died inside the warranty period and claims dragged on past the coverage window, so another brand is next.

Two batteries died on them, but the maker replaced them.

Self-propelled mower since 2015 with zero issues and several other tools all solid, apart from a chainsaw they called complete trash.

One defective early battery was replaced under warranty, and a zero-turn mower running on six large packs is going into its third season without trouble.

Batteries from 4 to 7 years old all still work great, though a friend had early packs that failed after two years; overall happy with the brand.

Their 5Ah packs barely work after a few seasons, and they rank them the worst of all the battery devices they own, although the tools themselves are fine.

Only gripe with the system is the growing pile of unused chargers that come with each tool, though a Nexus unit can double as a charger.

Trimmer and mower batteries from years ago still work fine, finishing the yard in under a charge, and they strongly recommend the brand.

Went through all the major battery brands at work over about three years and found this one underpowered, poorly engineered and with poor battery lifetimes.

The small 2.5Ah pack is fine for quick weed trims or brief blowing but falls short for normal yard cleanup, so a 4Ah gives more cushion.

With six Ego tools and only 4Ah and 2.5Ah packs, small batteries in demanding tools overheat and wear out fast, though they are great in a trimmer.

Warranty claims on three earlier Ego tools went through without trouble, though a handheld blower claim after one month was turned down.

The 3 year battery replacement warranty worked: registration is easy with QR codes and a 2.5ah pack was swapped at 2 years 11 months without any issues.

Warranty claim on a battery ended with being told to recycle it, leaving the impression the brand does not handle bad packs.

Nearly the whole lineup in use, with only a power head failing; after a couple of calls the warranty replacement arrived with no hassle.

Three 5ah batteries shared across other tools mean runtime is no worry, and leaving gas behind was a relief since gas tools would not start when needed; electric blowers are also quieter.

Went all in on the brand, but would now choose another platform because support is far weaker and they accept being on their own if batteries fail.

Mower, trimmer and blower work perfectly on a wooded lot and beat gas, though older reconditioned 2Ah batteries need charging almost every other use.